Privacy Policy

Last updated: January 1, 2025

1. Introduction

NiviTech AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ai.nivitech.space and use our AI-powered healthcare services. NiviTech AI is operated by NiviTech Bangalore, a healthcare technology company based in Bangalore, India.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Professional information (job title, organization, role in healthcare)
  • Account credentials and preferences
  • Communication preferences and feedback
  • Beta program and waitlist registration information

2.2 Healthcare Data

When using our AI healthcare services, we may process healthcare-related data in accordance with applicable healthcare privacy regulations. This data is processed solely for the purpose of providing AI-powered healthcare insights and is subject to additional security measures and access controls.

2.3 Technical Information

We automatically collect certain technical information, including:

  • IP address and device information
  • Browser type and version
  • Operating system and device characteristics
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our AI healthcare services
  • Processing beta program applications and waitlist registrations
  • Communicating with you about our services and updates
  • Analyzing usage patterns to enhance user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations and healthcare regulations
  • Conducting research and development for healthcare AI improvements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and services, including cloud hosting providers (AWS), analytics services, and communication platforms.

4.2 Legal Requirements

We may disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of NiviTech AI, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection practices
  • Compliance with healthcare data security standards

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Healthcare data is retained in accordance with applicable medical record retention requirements.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@nivitech.space.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

9. International Data Transfers

As NiviTech Bangalore operates from India, your information may be transferred to and processed in India. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

NiviTech Bangalore

Email: privacy@nivitech.space

Website: ai.nivitech.space

Address: Bangalore, Karnataka, India

Important Notice: This platform is designed to assist healthcare professionals and should not replace clinical judgment. Not for emergency medical use.